Our Privacy Policy

What information do we collect?

We collect information from you when you subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address,
mailing address, phone number or credit card information. You may, however, visit our site anonymously.

Google, as a third party vendor, uses cookies to serve ads on your site.
Google’s use of the DART cookie enables
it to serve ads to your users based on their visit to your sites and other sites on the Internet.
Users may opt out
of the use of the DART cookie by visiting the Google ad and content network privacy
policy.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience (your information helps us to better respond to your individual needs)
• To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
• To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other
company for any reason whatsoever, without your consent, other than for the express purpose of delivering
the purchased product or service requested.

• To administer a contest, promotion, survey or other site feature
• To send periodic emails

The email address you provide for order processing, will only be used to send you information and updates pertaining
to your order.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter,
submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket
Layer (SSL) technology and then encrypted into our Payment gateway providers
database only to be accessible by those authorized with special access rights
to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept
on file for more than 30 days.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your
Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture
and remember certain information

We use cookies to keep track of advertisements and compile aggregate data about site traffic and site interaction so
that we can offer better site experiences and tools in the future. We may contract with third-party service providers
to assist us in better understanding our site visitors. These service providers are not permitted to use the information
collected on our behalf except to help us conduct and improve our business.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not
include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so
long as those parties agree to keep this information confidential. We may also release your information when we
believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights,
property, or safety. However, non-personally identifiable visitor information may be provided to other parties for
marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These
third party sites have separate and independent privacy policies. We therefore have no responsibility or liability
for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and
welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California
Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties
without your consent.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not
collect any information from anyone under 13 years of age. Our website, products and services are all directed
to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected
offline.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy
modification date below.

This policy was last modified on Nov. 1, 2011

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

www.pinesandpalms.com
80401 Old Highway
Islamorada, Florida 33036800-624-0964